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Carolyn G.

Contributor Level

Total Points
80

1 Review by Carolyn

  • Lyft

3/9/24

Deceptive and won't pay you with Express Pay within 24hrs as advertised. I returned there car early in good condition on Elston Ave in Chicago to the shady manager Steve to get my rental cost back AND my pay 4 days later which did not happen as l tried to tell him its been a horrible experience with Lyft as a driver who still hasn't received payment for the money earned. Steven could careless about delay in pay and with refunding me for my rental which he had the CRAZIEST AUDACITY TO SAY I DIDN'T PAY HIM FOR RENTAL COST. THAT IS A LIE. I PAID $350 for the rental and the deposit. Steve refused to expedite my credit and stated it will take 2 weeks before l see a credit from Flexdrive which he refused to give me the number to. I wil file a complaint with the FTC, BBB, CONSUMER AFFAIRS REGARDING LYFT NOT PAYING ME A DIME AS THERE POLICY INDICATES PAY WITHIN 24HRS. LYFT SHOULD BE SUED AND WILL BE SOON. The Chat Support and Customer service refuse to help with payment issues as well. I will file a FRAUD COMPLAINT AS WELL WITH MY BANK FOR MONEY THEY STOLE BASICALLY. PEOPLE MUST SPEAK UP ABOUT LYFT DECEIT.

Tip for consumers:
Lyft need to be INVESTIGATED FOR WITHHOLDING PAY FROM LYFT DRIVERS LIKE ME ILLEGALLY AND FOR TAKING UP TO 2 WEEKS TO REFUND RENTAL DEPOSIT.
THE MANAGER STEVE TALKS IN CIRCLES AND HE'S VERY DISRESPECTFUL WITH NO DECENCY TO HELP MAKE WRONG...RIGHT

Products used:
Deceptive and won't pay you with Express Pay within 24hrs as advertised. I returned there car early in good condition on Elston Ave in Chicago to the shady manager Steve to get my rental cost back AND my pay 4 days later which did not happen as l tried to tell him its been a horrible experience with Lyft as a driver who still hasn't received payment for the money earned. Steven could careless about delay in pay and with refunding me for my rental which he had the CRAZIEST AUDACITY TO SAY I DIDN'T PAY HIM FOR RENTAL COST. THAT IS A LIE. I PAID $350 for the rental and the deposit. Steve refused to expedite my credit and stated it will take 2 weeks before l see a credit from Flexdrive which he refused to give me the number to. I wil file a complaint with the FTC, BBB, CONSUMER AFFAIRS REGARDING LYFT NOT PAYING ME A DIME AS THERE POLICY INDICATES PAY WITHIN 24HRS. LYFT SHOULD BE SUED AND WILL BE SOON. The Chat Support and Customer service refuse to help with payment issues as well. I will file a FRAUD COMPLAINT AS WELL WITH MY BANK FOR MONEY THEY STOLE BASICALLY. PEOPLE MUST SPEAK UP ABOUT LYFT DECEIT.

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