Gil M.

I ran into this business website one night, and I was very happy because they offer everything I needed until now. I order a book on April 29,2021, today is May 3,2021, and I call at 11.23 to find out by phone where is my order. Upon explaining to some lady by phone, she said it was going to be sent by May 7,2021, which means, the book will take two weeks to receive when I could order from Amazon, and receive it within 5 business days with no issues.

Upon continuing speaking and explaining to the lady, she hangs up on me. So I call back right away and speak to someone else. Speaking with the second person, I explain what was going on, she stated that they have a small staff and that's why the orders are process takes so long. She also hangs up and said my book order was canceled by the first lady I spoke to.

To me, if you have lots of orders coming from your online stores, then you making money so higher more people and divide to help each department to run your business smoother and faster. Also, as a business owner, I really don't appreciate people like the two ladies that hang up on me to customers and don't care. If they were working for me and I knew they did this to someone, I would fired them for a reason, " rudeness to my customers " Anyway, I don't recommend this company for Bad Service, and Poor Shipping, and without understanding.