This past year has been a disaster though. I get things are tough but when you're sending out incomplete orders with no notes just the items missing. Then I go to the item page and the ETA is damn near a month out. The jump the line people REALLY screw every thing up. They will charge you for the item even if they don't have it. Last time I spoke to them the lady told me when people order and use jump the line if orders are ready to go out that aren't jump the line THEY WILL TAKE THE ITEMS OUT OF YOUR ODER AND GIVE EXTREME PRIORITY to jump the line. It's borderline fraud in my opinion and it's happened more than a few times now! Still waiting on VCS I ordered a month ago that was IN STOCK when ordered and haven't heard a peep. They used to value customers with actually decent coupons and freebies. Now absolutely nothing just take your money and you get what you get. Super unfortunate. Be prepared to wait for your order is all I can say.