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They charged my paypal account on 1-7-19 and paypal does not have much information except for an email. I would like to know where my items are. I ordered a coat and some boots and have not rec'd either.
I will delete this company from coming into my emails. Not reliable.
Guietta P.'s review of NewChic earned 3 Very Helpful votes
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Dear Guietta P.,
Thank you for placing your order on Newchic. We are sorry for the issues you have experienced.
After you placed the order, you can log in Newchic account and check order status: My Account -- View Orders--My Orders--(--Order Details/Order Tracking)
https://www.newchic.com/account/orderlist.html
There if the order is shipped out, you can find the tracking number/information if you have chosen a traceable shipping method. If the order is shipped out, the delivery time depends on the countries and the shipping methods, beginning from the shipping date. Please check here. https://www.newchic.com/shipping-methods-hc160.html (weekends are not included.)
In your case, we suggest you contact the customer service and tell us the PayPal invoice ID(8 digits) or the PayPal email address in the link below to protect the privacy. https://www.newchic.com/Contact-Us-hc10.html
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
We will do the best to help you. Thanks.
Best regards,
Newchic team