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Guido D.

Conway, AR

Contributor Level

Total Points
80

1 Review by Guido

  • CarCoverUSA

8/23/23
Verified purchase

I ordered seat covers both front and back for my truck. Paid $700 for custom seat covers. Recieved made in Mexico covers of low quality. Also I accidentally ordered wrong size for the rear. So I was gonna swap for correct ones. They gave RA#, but would not in any way even help with a return shipping label. It cost me $100 to return. That is messed up. I don't mind paying shipping but they should at least help out some for customer service. Now I'm waiting on the rear covers and still waiting on original paid refund. Plus out another $100 and paid shipping again. I have never dealt with a company who would not help out a customer with returning product. I will never order from them again. They lost a customer. I would have bought floor Mats and seat covers for wife's car. But they lost my business.

Tip for consumers:
They will not cover return shipping or even help with a shipping label. Refund policy is horrible. Nothing is custom as promised. Made in Mexico crap.

Products used:
Seat Covers.

Service
Value
Shipping
Returns
Quality

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