G S.

Ordered several times from Harry & David in the past for different occasions for clients but will not use them again. Ordered something on the 13th of the month for a birthday on the 22nd and didn't receive an email until the 20th saying it was out of stock. Was told that they have so many calls at one time and that's why the website didn't tell me at the time of ordering that it was out of stock. Unacceptable considering a whole week went by! Was offered a refund or could deliver by the 31st. Needless to say, we took the refund and we've parted ways. We'll give our upcoming holiday business to other more reputable and dependable companies.