Gretch F.

Purchased prepaid card to pay an important bill on a Friday morning. It would not process the payment stating funds not available. I had just loaded $200 on it and registered with Serve online. The rep said I had to go back to where I got it and they had to fix it, that they never sent it but it was showing in my new serve account so it was there. They kept hanging up on me. Then an error charge for $239 was sent and there was only 100 because i put 200 aside and rather than reject it, they held all available funds f $93 and are still holding for unknown reasons. There is no email to send proof and the one rep refused to put a supervisor on and the rudeness was insane. I will prob never see my money at this rate. Just say NO to the serve card!