Greg S.

Attention all travelers that are considering to use justfly.com, please note I had an extremely horrible experience with them.

I used their "service" to book round trip flights from NJ to Aruba and back. They sent over to United my request and completely screwed it up. I went onto the United site to learn my departure to Aruba and then my return were both booked on the same day.

I called United to fix the issue and they said they could not, that I had to go through my travel agent.

When I attempted to contact Justfly.com, that's when I realized I made a major mistake by using this company. They have a "Contact an Agent" button, which leads you to pre written questions and answers, i. E. there was no way to get in contact with them. There was not even a chat session to utilize.

I was days before my flight and the airline would not help me and Justfly.com had no way to contact them to resolve anything. I was in a panic and only resolved the issue by literally driving all the way to the airport to speak with a United agent, who then fixed the problem for me.

This was a horrific experience.

I beg of you if you are reading this, please DO NOT use justfly.com.
Please pass this on to everyone you know so they do not fall into the hands of this fraudulent company.