Bought an amp from this place. Opened the box and the moisture package had busted and sent the little beads all through the amp. Called and they said they don't make that amp anymore, which was a lie according to Skar, and couldn't send me another. I said ok then send me a shipping label and I'll return it for a refund. Sir we don't do returns or refunds. I said so I'm just stuck with a product and can't use? She said for me to take it apart and remove the little beads. Yeah I'm not doing that. I can't use a company like Down4sound. So I just gave them $122 bucks I guess. Thieves. Wish I would have taken pictures last night to add this. Hope this helps.