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As a pool and spa technician I do most of the purchasing for my company. I have been using Wild West Pool Supplies for a year. These guys are great! Fulfillment is fast and I always get what I ordered. Rarely, if they cannot fill an order, I will get a next day call or email offering an alternative product or, a refund. I have shopped many online companies, and most are good... but these guys are great!
Tip for consumers:
Great website, great products, great customer service.
Products used:
Pool and Spa equipment and supplies.
I placed an order for a new pump. $400.00 +. I was smart enough to copy the confirmation number after placing the order. Never received a confirmation email but, my Card was charged. I could not reach anyone by phone or email. After 2 weeks I disputed the credit card. It took the credit card company 4 month of attempting to get a response from YourPollHQ. I don't think they ever did, lol. My credit card returned my money. All is Well.
Tip for consumers:
Scam Website. Do not use.
Products used:
Spa/Hot tub Pump
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Ordered some replacement parts and was thrilled that they fit perfectly AND makes my hot tub look...
Parts selection was simple, especially with the detailed pictures. Pricing was good and shipping...
