Gregory M.

Bought a tie early July, i knew it could take from 3 to 5 weeks to ship but still went for it... On the 6th week, i reached out to touch of modern to have a status update, not sure is this is some type of drop shipping or else, but the customer service agent told me that my parcel was stuck for custom clearance and that once they receive it at their facility, it will be ship to me. 2 days later i received an email from them telling me that their supplier could not fulfill my order, without any explanation... after almost 7 weeks. If stuck in customs for clearance, it means to me that it was ship, unless it was a lie and they try to win some time, waiting for their supplier to confirm.
I am very disappointed by the service, when selling online, delivery is key and waiting over 7 weeks to get an updated is pretty bad
People do not buy from them, by sourcing the product you are interested in yourself, you can probably get it faster than going through them.