Then the cherry on top was that the Chrome browser had already expired -- so my daughter (this was her Christmas gift) couldn't watch Netflix or Disney+ because of the safety concerns when Google no longer supports the browser.
The Chromebook cost me $79 -- which they refunded -- but I had to eat the $32 return shipping -- let alone ruining Christmas morning for my 9 year old. They lost 12 customers from this customer disservice -- all of the folks in my office and three family members. They lure you in with promises of refurbished tech -- when in fact its eJunk that they sell.