Greg K.

I had ordered a Hoverboard back at the end of September. The site warned that there were delays due to the special offer pricing. After not hearing or receiving shipping information for a couple of weeks I emailed the company to check in. I quickly got a reply stating that shipments were delayed and mine would hopefully go out within the next couple of days, they also offered to send a refund if I was not able to wait. After another week I checked in on the status and they informed me that the board was being shipped out that day and they would give me a refund due to the delayed shipment. Even though we received the board much later than we hoped, the company was very quick and easy to work with when checking on the order. It is rare to find this type of customer service these days.