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Tried repeatedly to cancel Zazzle Black delivery service after being offered a free 30 day trial. After calling and holding for about 15 minutes I finally got through to someone who was supposed to cancel the service; and I was sent a confirmation of cancellation. The following day I get an e-mail thanking me for joining and then charging me! By e-mail the response I get to this is that it takes 45 days to process a refund (but it only takes seconds to create a charge to you). Now I am facing 2 credit card charges and will have to block them from ever charging my card again. The credit card company "Fraud" department is also looking into this and I have disputed the charges.
Don't waste your time/money with these people as there is no customer service department and they will only placate you if there is a problem.
Greg J.'s review of Zazzle earned a Very Helpful vote
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The contents I was looking for were easy to find and order, and the prices allowed me to order...
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