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I paid $19.80 for 3 day shipping of my insulin syringes. I ordered on 9/7/19 and received an email saying my product shipped on 9/7/19. I didn't receive my package by 9/11 and went to tracking and it said it was to be delivered on 9/18. I called OTC wholesale to get my money back for shipping. He said that they could do nothing about it because once it went to the shipper it was out of their hands. I told him that was total bull. My package arrived on 9/17. I will never use OTC Wholesale again.
Greg G.'s review of OTC Wholesale earned 3 Very Helpful votes
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It took them 12 days to cancel my order. They did two different cancellation and I only noticed...
I was sent the wrong product. The product I was sent was After Bite Advanced which contains as...
Your order placed on Saturday the 7th would naturally ship on the next business day. Our expedite shipping policy corresponds with the expectation from FedEx. Your shipping method chosen was actually Three business day delivery. We personally email each customer with the expected delivery time frame for weekend expedites so you have a chance to make a change if needed. Your order shipping out on time on Monday. Your expected delivery time frame was actually Thursday September 12th. We actually gave you a complementary upgrade for Two business day for no extra charge. We suggest you reach out to FedEx and let them know you feel they should start allowing shipping seven days a week with no weekend up charge. We are saddened that free upgrade still didn't make you happy.