I bought two "Belham Living Pecan planter boxes in brown. I got the first one out of the box and liked the style, but had to redrill some of the holes for the screws because they were off. I was able to cover them so it was not a big deal. I then proceeded with the second planter. One of the sides was cracked in half. The materials seemed to be packed well, so I could only imagine that the box was thrown around during its journey. I took it to a nearby Walmart where I was able to return it. Because I already had the first one assembled, and liked it, I went home and figured this was just a fluke and ordered one more. It arrived two weeks later - four days ago. Naive me, went out yesterday and bought plants to plant in my new planter boxes for my front porch. This morning I got up early to assemble my second planter box to find that the same side was broken! What is going on here? Did they send me the same broken planter again? I took it back to the Walmart this morning. I now have to buy a third one... wait another two weeks? Who can I talk with? This stinks!