Greg B.

This company will send your measurements to the manufacture, once the suit is finished, the manufacture will drop ship the suit to your home. ZZ will not see it, to check for correct measurements, or correct custom options. If the suit is made not made correctly. ZZ will place the burden of proof on you, to show them the problem by asking you for many high-resolution camera pictures. They do not trust me as a customers, by taking me at my word because the photos I sent them were not high resolution. In my case, it is my opinion that ZZ customer service department was not there to make things right, unless I could give them what they wanted. If you are unable to give high resolution photos the problem will be unresolved. My torso length was wrong and it came with a hood, which I did not want. I do not own a high resolution camera! I did not know that when purchasing from ZZ you needed to own such a camera, my loss. I suggested to them that once they took back the suit that they could see for them selves.