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Review of zentai zentai

zentai zentai reviews

5 reviews
4 Wan Ke Lu
Chengdu Shi, Sichuan Sheng 610101, China
Tel: +44 1332 816960
service@zentai-zentai.com

5 Reviews From Our Community

4 stars
3 stars
2 stars
Service
2
Value
2
Shipping
2
Returns
2
Quality
2

All Reviews

stevenb376
1 review
0 helpful votes
6/12/18

asked in email for detach hood etc., chuck johnson said they would, come in.... and it was still attached. not just that, but also the leg length was wrong, and with there 'Zipper at the waste" terrible idea, its hard to get into it. never again, be a warning for all, dont go to them, you will just waste money for nothing.

Response from Chuck J., zentai zentai Representative
Hi Steven,as for the detachable hood,it is a option which need to be ordered for your order.In you order,there is no such option ordered.So your suit is not made with this option.If you need the mask detachable,please order this option.This is very important.:)
raquelr2
1 review
0 helpful votes
7/9/15

Potential buyers check out the other reviews & STAY AWAY!! I ordered a custom suit as well that had additional mod requests and that's not what I received. The suit was NOT made to the measurements that were submitted at all & it's too big. I requested and paid for an invisible U zipper and the zipper was in the front & very visible. The suit has white blotches on it ( pictured below) and there was a tear on one of the hands. Lastly the seam is white & really sticks out against the black material. Once I received the suit all pictures were sent to some guy named Johnson Chuck who was of no help. I wasted $120 & now I'm down one costume for an upcoming convention. If I could post more pictures I would. Check out Herostime.com, the costumes are a bit cheaper and look better. I ordered the Cindy Moon (Silk) suit from them and it fits really good.

Tip for consumers: Don't go off the review on the site, they choose which ones they want to keep posted. You can check their FB page and other blogs to get real feedback from others whom were screwed by the crooks.

Service
Value
Shipping
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jessicam106
1 review
0 helpful votes
5/7/15

Nothing good to say about these people. Incompetent crooks

pullurheado
1 review
0 helpful votes
4/16/15

BEWARE OF ZENTAI-ZENTAI.COM. THIS IS MY SUIT. THIS IS A MADE TO ORDER SUIT. MY ITALIAN TAILOR WHO MAKES ITALIAN SUITS IN CANADA MEASURED ME FOR THIS SUIT AND THIS IS WHAT ZENTAI-ZENTAI.COM PRODUCED. VERY VERY LOOSE FITTING.

MADE FOR LARGER PERSON. THERE ARE BAD REVEWS ABOUT THEM FROM OTHER CUSTOMERS HAVING THE SAME PROBLEMS. THEY MADE THESE SUITS EXTRA EXTRA LARGE FOR THEIR NORTH AMERICAN CUSTOMERS THINKING THAT THEIR METHOD OF CONVERTING THE ASIAN-AMERICAN SIZING STANDARD FOR CLOTHING IS CORRECT.

SEE FOR YOUR SELF.

WHEN THEY MAKE MISTAKES LIKE THIS THEY WILL NEVER ADMIT THEY MADE THE MISTAKES. THEY WILL PUSH THAT THEIR TAILORS DO NOT MAKE MISTAKES. THERE ARE UNSATISFIED CUSTOMERS OUT THERE WHO HAVE THE SAME PROBLEMS.

THEY IGNORE YOUR EXPLANATIONS AND THEY WILL PUSH THEIR BELIEF THAT THE MEASUREMENTS YOU PROVIDED THEM IS WRONG SO THEREFORE IT IS YOUR FAULT.

THEY WILL IGNORE YOU. THEY WILL NOT SEND YOU SHIPPING COST FOR SENDING THE SUIT BACK TO THEM. THEY WILL NOT GIVE YOU A REFUND. THEY WILL NOT GIVE YOU A PARTIAL REFUND.

BEWARE. DO NOT GET ZENTAI SUITS MADE IN CHINA!
SEE MY BLOG BEFORE YOU BUY:

http://zentai-zentaireview.blogspot.ca/2015/04/this-is-made-to-order-suit.html

spideyc
1 review
1 helpful vote
1/28/15

I absolutely love it!! Simply an amazing suit. I only wish that it would've said without the lenses in the description. But I know i'll get tons of attention at this year's cons. This was my first time ordering. Questions were answered fast.. thanks chuck..

Tip for consumers: Excellent job but the tailoring time takes about a month so you got to be patient enough. They have this new fabric for the spidey costume which is quite amazing.

Service
Value
Shipping
Returns
Quality

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