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Gray S.

  • 2 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Hobbies & Interests

Member since October 2017

  • Reviews

    2

  • First Reviews

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  • Thank Yous

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  • Fans

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Review Distribution

2 Reviews by Gray

5/20/20
Hopefully I can update this someday soon, but I placed an order for buttons on April 13, and here we are nearing the end of May with no order in sight. I'm in the US and tracking hasn't updated at all, USPS says it's still waiting to receive the package. When I emailed kbeads to ask for a refund and cancellation a month after the order was placed, I was told to be patient. I knew the prices were probably too good to be true, but this is ridiculous.
8/7/18
• Updated review
I wanted to update my previous review, as Stamping Out Loud changed ownership earlier this year and the new owner re-opened mid-June 2018. I've ordered twice already and though I haven't had to contact the shop for anything, I've received emails when my order began processing and when my order was shipped. Both orders (one small, one large) shipped within a week. The quality of the blanks I received was good, but I did have to send them through my own tumbler because several were cloudy. I would recommend that anyone who has dealt with the previous incarnation of SOL to give the new owner/shop a try.
I've had to order from them for years, done now
8/7/18
• Previous review
As every other review has stated, the wait time to get your order is terrible and the employees are rude. Their FAQ says it takes about a week during non-holiday periods before orders ship out, but that's completely inaccurate, my current order has been in limbo for four weeks. When I emailed to see if there is an update on when it will ship, the reply I got, after several days, was extremely condescending and unprofessional, like it's your fault they've dragged their feet. I've had to deal with Stamping Out Loud for a couple of years because they were the only ones I could find with the finished edges (and even then I have to toss about 25% of the blanks because of mars and scratches), but this order ($500+) will be my last.

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ashlees13
12/17/17

EDITED REVIEW: After being a customer for several years and disappointed with the customer...