Grant C.

I bought 2 X URBAN KNIGHT JACKETS and due to unfortunate circumstances I had to refund them.
When I orignally emailed DEALMAN they were sympathetic to my cause and suggested many options to help me out before settling on a refund.
We agreed that if I was willing to pay for tracked mail they would refund me for my item once they received it.
So that's what I did and now a month later they are ignoring my emails about when I would receive my refund. Despite me sending all the correct information to them.
The last 3 emails I have sent to the company have been completely blanked. Yet when my girlfriend sent them an email on a different address they replied to her that evening.
The service I received from this "company" is truly shocking in this day and age.
And I would recommend avoiding them entirely until I have evidence that they can in fact look after their customers.
If dealman wish to resolve this issue, please contact me on *******@hotmail.co.uk otherwise I will continue to publicly shame Dealman at every opportunity I get.