Grace N.

I paid for the service transaction ID: ******* of $129.00 and this company only sent an email confirming the transaction. I have several friends and families in our neighborhood and none of them get the alert. I tried to contact and call this company for an update of my lost pet but no one gotten back with me at all. My pet's image is not even on their website list. I want my money back. I hope whoever has a similar experience here - not getting the full service should write a review to stop this scam.

Below is the email for what I have gotten from them and that's it! No follow up or whatsoever.

Dear Grace Noynay, we know how upsetting it is when a pet goes missing. Please know that we are working on Inuyashi's case. The alert has started processing and the whole process will complete in under 12-24 hours. You will receive another confirmation email with login instructions once the alert is succesfully completed. Even though there are no refunds once an alert is submitted it is still very important to inform us when your pet is found, otherwise valuable time is wasted which could be used for animals who are still lost.

If you have questions, you'll find many answers in our Frequently Asked Questions and Terms of Service.

For some extra reading, please be sure to download our Lost Pet Recovery Guide Book

Issues with this transaction?

We want you to be 100% satisfied with the services we've provided. If you're not, please let us know so that we can fix it.

If you're not fully satisfied with the support you've received, or if you have any questions or concerns about your order, please email *******@petamberalert.com and reference transaction ID: *******.

For more information regarding our terms and conditions please visit our website:
http://www.petamberalert.com/disclaimer

Your Alert Total: 125.91

Thank you for trusting us to get the word out about your missing pet.

Certified Pet Detectives - PetAmberAlert®
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