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I bought a hoody from them and two buttons have already fallen off, as well as loose strings everywhere that are beginning to come undone.
Grace M.'s review of DressLily earned 2 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
"Dear customer,
We are sorry to hear that you are not satisfied with your order.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please kindly review our warranty policy here: https://www.dresslily.com/m-article-id-80.htm
Please offer us your order number or you can submit a ticket here https://support.dresslily.com/ticket/ticket/index.
We are always happy to assist you.
Best Regards
Dresslily Customer Service"