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Gracel Ann G.

Philippines

Contributor Level

Total Points
80

1 Review by Gracel Ann

  • Official JBL Store

12/13/22
Verified purchase

The agent namex Ykang told me that they will send and email but did not, he even discpnnect me frkm chat without a warning. Very incompitent, I was just asking help to complete my order as I keep getting error but he didn't even help me resolve and pass e to someone, i asked Ykang to email me he said okay but an email never came. I am a JBL fan user but your service was really bad and it sadden me. You should consider hiring a capable people to assist your customers without bad attitude, I also recall Ykang just used all capslock word which makes me feel i am stupid. This so appaling. Until now I am still not able to purchase the JBL Charge 5 to avail for your freegift promo at jblstore.ph :(

Products used:
That rating is from previous JBL 700BT, but my issue is i am getting error when trying to order the JBL Charge 5 at jblstore.com.ph

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