grace c.

This is an online florist. I order flowers to be delivered to France. I paid $75 for the bouquet + $15 for delivery charge. A total of $90. After an hour, they notified me thru email that the total cost should be $115 without further explanation. I immediately told them I have to cancel due to the big price discrepence. They refused to cancel my order, they said order already en-routed. They didn't wait for my approval of the price increase to execute my order. Another complaint is what I ordered was a basket with peach roses, but what the recipient in France received was just a bunch of leaves, without a single rose. The product was completely different. This is a rip-off, I paid $115 for a bunch of leaves in a very cheap basket. They refused to re-do the order or refund. And nobody ever answered the phone. I regretted I have not looked for reviews before ordering. This co. Is a fraud. I have found similar complaints on their Facebook page. Their name is Progiftnet.