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Gordon M.

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1 Review by Gordon

Rentalcars.com

  • Rentalcars.com

“Booked a SUV, received a saloon!”
7/28/18

If you want to be guaranteed the vehicle type you book, Rentalcars.com aren't the people you'll be wanting to book with.

Booked a SUV, rental outfit handed over a saloon. Nothing else to be done about it. Unable to do half of the things I'd planned.

Customer services dragged their feet over it (for over a month) before handing over a derisory 'offer of goodwill'.

Wish I'd gone direct.

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