Golda P.

Very poor customer service. It has been 8 days since arrival to my city but it has not arrived (no one knows where it is) and Personal Creations has nothing to do about it, They told me to wait another 3 days. They will also not let me cancel my order, to give me a chance to order from another place. Who is going to need Christmas 2022 ornaments after Christmas 2022? I understand that troubles with shipping is beyond their control, but there are so many ways to make it a better experience for your customers (like letting them cancel!).