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Gloria C.

Contributor Level

Total Points
85

1 Review by Gloria

  • Neiman Marcus

3/30/17

I WENT ON LINE AND ORDERED A PAIR OF SHOES FOR $110. I GAVE MY CREDIT CARD INFORMATION AND THEN WAS TOLD THEY WERE OUT OF STOCK. I NOTICED THEIR WAS A HOLD ON $110 FROM MY BANK. CUSTOMER SERVICE TOLD ME I HAD TO WAIT 5 DAYS AND THEN CALL MY BANK AND ASK THEM TO RELEASE IT. IT WAS THEIR MISTAKE BUT ALL THE HASSLE IS ON MY PART. VERY UNHELPFUL! NEED TO REVAMP THEIR SYSTEM TO NOT TAKE YOUR MONEY WHEN THEY NO LONGER HAVE THE PRODUCT. SO NOW I WILL HAVE TO DO WITHOUT MY MONEY UNTIL 5 BUSINESS DAYS ARE UP AND THEN I'LL HAVE TO CALL THE BANK AND GET IT RELEASED. BAH HUMBUG!

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Gloria C.'s review of Neiman Marcus earned 5 Very Helpful votes

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