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Gearldean L.

Contributor Level

Total Points
163

2 Reviews by Gearldean

  • Vova

8/16/23

Worst customer service experience ever. If I could rate a negative start I would to the highest power and multiply it again. I paid off my contract and they refused to cancel my service and was still taking money from my account and refused to give it back. The nasty attitude is from the management on down. I would NEVER recommend them. Not in this life nor the next.

Tip for consumers:
Don't use them.

Service
Value
Shipping
Returns
Quality
  • Vivint

8/16/23

Customer service sucks. Everyone is very rude from management on down. They do not treat you as a laying customer. They take extra payments after you paid off your contract and refuse to end service. The equipment does not work. People show up and the camera never acknowledge them. If I could rate in the negative numbers I most definitely will to highest power and then multiply that again.

Tip for consumers:
Don't use

Service
Value
Shipping
Returns
Quality

Gearldean Has Earned 3 Votes

Gearldean L.'s review of Vivint earned 3 Very Helpful votes

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