Glenn B.’s Reviews of Oneflare & more

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8/9/18

I think oneflare need to be investigated for creating fake leads to earn money.
Every lead i have paid for i get no response and they don't answer the phone.
Beware, i think it is a scam

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Oneflare R. – Oneflare Rep Over a year old

Hi Glenn,

We're sorry to hear you've had this impression of Oneflare during your time on the platform.

We understand it's frustrating when customers don't reply to your messages or give you an update on what's happening with the job. This is why we send them regular SMS and email reminders for updates and ask them to verify their contact details before they post their requests. We encourage our businesses to quote on Verified customers as this will increase your chance of getting in touch with them. Don't forget to make sure your profile, reviews, qualifications, FAQ's and more are up to date to attract customers toward your business.

We will automatically refund your quote if the customer indicates they're no longer going ahead with the job, or if the quote hasn't been seen within 48 hours and you haven't attempted to contact the customer.

You're welcome to get in touch with us on 13 18 18 9am-5pm AEST or support@oneflare.com.au if you'd like to discuss your concerns.