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Glenda M.

Contributor Level

Total Points
80

1 Review by Glenda

  • MetroPCS

8/5/20

Today is August 3rd, and I had the pleasure of being in Metro PCS in Plano Texas on Parker Road at Avenue K. Like most reviews customer service was always the problem for me. But let's talk about today August 3rd 2020. I had the most unspeakable exceptional customer service from Ricardo and Angela the store manager! Very attentive very suggestive about the phones, the both of them were very apologetic because I had to wait 10 minutes for the phone to be program which wasn't a problem for me because like I said I truly enjoyed the service from both of them. Angela was back and forth with a customer assisting them as well as assisting Ricardo making sure I was taken care of. It was a pleasure speakiin with him until everything was cashed out. Thank you both but for the exceptional customer service you made my day because again as I had stated I was very tired just driving from from Austin Texas.
Glenda M.

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