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Comparing my DNA with that of another persons DNA done by another company shows almost no detail.
This company charged $12 for shipping and then sends the kit by first-class mail and a return envelope you have to pay the postage on.
And all you received is a link to show some stupid fancy graphics with music (for emotional effectt?), no detail and 2 more ethnicities which tells you much of nothing.
What a poor service.
We've already replaced two of the five cartridges, and now the remaining three printing unacceptable colors. This ink or cartridges fail, and are a waste of time and money.
Tip for consumers:
Stay away from this bad deal
We cannot apologize enough to hear about the trouble you have encountered while using our product. We have sent you a private message to offer a resolution. Please send us a message or give us a call at (888) 321-2552 for immediate assistance. We will certainly be here to help and hope we can make it right with you!
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Ethnicity estimates keep changing. My original estimate was more accurate, Also Now nearly 10%...
I searched for free and some Discoveries came up. When I tried to view the Discoveries it said I...
Dear G. L.
I regret to find that you are unhappy with your Myheritage DNA ethnicity results and overall purcase experience.
The details of your experience is very important to us and plays a big role in developing our product. Therefore your feedback already been forwarded to our DNA department for consideration.
Currently, we do not provide you with postage for your kit's return package and we cannot provide you with how much return shipping will cost.
This is mainly because we give you the option to choose which parcel service and method to return your vials depending on your location and budget.
In regards to DNA research in general, along with our ethnicity estimate, many of our members benefit from other research tools we provide that is integrated with their DNA results such as DNA matching, ancestral surnames and comparing matching family trees to help understand their family story.
While DNA matches allow you to research your family up to 6 generations, the Ethnicity Estimate gives you a range of information about where your ancestors lived a few hundred years ago.
I would like to assist you with using the DNA research tools available that comes with your DNA kit purchase.
Please feel free to contact me anytime rafael.vipsupport@myheritage.com, I'd be always happy to help you.
Warm Regards
Rafael
MyHeritage