After waiting for UPS to deliver a new business laptop, it turns out that Lenovo hasn't filled out a FORM to allow it to be delivered. They shipped it but won't deliver it to me. Of course, they were PAID IN FULL when the order was placed nearly a month ago.
This company has outsourced all communication to the Philippines so they have no sense of being an American company.
It was MY MISTAKE to purchase from them. Despite having a decent product, it won't happen again!