G J.

Loved the bathing suit but the bottoms were damaged like they'd been snagged on something

I ordered several plants in July of 2020, here it is in October and I just received my first plant. The box I received was supposed to have 2 of my 4 items in it but only had 1. When I called customer service to alert them to this, they told me that it was fed ex's fault!?! How is FED EX responsible for their failure to pack a box? At first they were going to resend the missing item, then they didn't have it, then they were going to give me a credit because it was "someone else's fault". After 25 minutes I finally convinced them to give me a refund as we are now out of planting season for the item. Never buying from this company again and I will not buy this brand from the big box stores that carry them either.