Giuseppe P.’s Reviews of LightInTheBox & more

Giuseppe's Profile

Review 1
First Reviews
0
Vote 1
Thank Yous 0
Fans 0
Profile Views

49

Contributor Level

Total Points

Wholesale Clothing

2/27/17

I've had an issue with two order, i was very upset about it but thankfully the customer service, miss Tammy in my case, was very helpful and understood my issue, they provided me what i requested, they followed my case thoroughly and efficiently

Comments (0)
1.5M Views

Helpful (1)

Thank you

LightInTheBox F. – LightInTheBox Rep Over a year old

Dear Customer,

Please kindly note that usually your local Custom Office will charge you the tax fee for imported products. Being aware of this situation and we'd like to provide better service, so we started Tax Insurance service. As long as customers paid for the Tax Insurance, we'll fully refund the Tax fee to them. The Tax Insurance could be paid at the checkout page when you're placing the order: https://www.lightinthebox.com/download/3a39381c-3ae3-4376-8bde-800c4058d8f7

In regards of this issue, our supervisor already contacted you in ticket. So please kindly check the ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=14841436

Sincerely,
LightInTheBox Customer Service