Gitsuzo T.

I purchased the Moxie trampoline from Walmart last year with high hopes for a durable and enjoyable long-term investment. However, my experience has been far from satisfactory. While initially impressed by its design and promises of quality, my disappointment grew when I encountered a significant issue after just one year of use.

Upon disassembling the trampoline for winter storage, I noticed multiple tears and damage to the hooks on the jumping mat. This unexpected deterioration significantly compromises the trampoline's safety and performance. For a nearly $1000 product, I expected a much higher level of durability and longevity.

When I reached out to Walmart seeking assistance under the warranty, I was informed that the warranty had expired, leaving me without any recourse for what appears to be a premature and concerning product defect. This lack of support and the apparent short lifespan of the trampoline have left me deeply dissatisfied.

The Moxie trampoline has not lived up to its promises of quality and durability, failing to withstand even a year of regular use. As a consumer, I find it unacceptable that a product of this price range should deteriorate so quickly, especially without any recourse for repair or replacement.

In summary, I am thoroughly disappointed both in the quality of the Moxie trampoline and the lack of meaningful support from Walmart regarding the warranty. I would caution potential buyers to consider alternatives with better reputations for durability and customer service.