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Giovanni R.

Rancho Cucamonga CA

Contributor Level

Total Points
80

1 Review by Giovanni

  • Dick's Sporting Goods

1/16/24

I ordered 3 pairs of Nikes and not one answer, I called 4 times and nothing, I have not received any email of confirmation, I called my local Dicks in Chino California and explained about my order to a manager and his answer was I CANT HELP YOU! I am so upset for the rudeness of their personal and lack of training on customer service, also keep in mind its not like they are busy, the storage was empty buy he was just bothered by my question on my purchase on line, I asked him if he could find me in their system with my address, phone number, email or anything, yes his answer was I CANT HELP YOU!... ill make sure people knows about your practices

Tip for consumers:
I ordered 3 pairs of Nikes and not one answer, I called 4 times and nothing, I have not received any email of confirmation, I called my local $#*!s in Chino California and explained about my order to a manager and his answer was I CANT HELP YOU !! I am so upset for the rudeness of their personal and lack of training on customer service, also keep in mind its not like they are busy, the storage was empty buy he was just bothered by my question on my purchase on line, I asked him if he could find

Products used:
Shoes

Service
Value
Shipping
Returns
Quality

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