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Gio F.

Contributor Level

Total Points
80

1 Review by Gio

  • FansEdge

7/21/22

I ordered a Yankees t-shirt on June 12th. Per their site statement it should ship next day and take 3-7 days to arrive. You would have to have it well before the game on June 24th correct? Nope! It takes 72 hours to ship, then goes from Ohio to Cornwall, CT to Albany NY to Massachusetts and then back to Albany NY. I live in Kingston NY. So something that landed in Albany NY on June 18th is now going to get to me on June 25th. The best kicker is I chat with a rep who answers me at first, then pretends to type for 25 minutes. All I was offered was free shipping!

Tip for consumers:
Don’t use it

Products used:
N/A

Service
Value
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Chastity S. – FansEdge Rep

Gio,

We apologize for the inconvenience caused surrounding this order. Not all items are shipped once the order is placed, this can be viewed within the shipping and details tabs, it also will show the estimated business days before shipping at checkout. Please note that when you pay for standard shipping that it could take up to 7 business days for the product to arrive even if the shipping location is close to its destination. It will have to follow the delivery driver's route. We apologize for the trouble. Please send your order number and details to us at Customerfirst@Fanatics.com for assistance.

-Ciarra.

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