Ginny K.

I have been ordering from them for several years and I can't say enough about them or their customer service. All are impeccable! Today I had an issue with a fairly minor purchase... there was a chip in this Mexican lava stone mortar and pestle that you serve Guacamole in. I called them up to tell them, thinking maybe this is a 'rustic' type of item manufactured in Mexico and that is what to, expect. Without one moment of hesitation, they said they were returning my money to my account. I asked where should I send the return and they said keep it... now I understand for a 44 dollar item it is probably more hassle for them to return it, but really... that was amazing! Everything I have purchased from them in the past is TOP quality in every way. I have never had a bad experience. LOVE OKL... keep up the great work!