Ginny J.

I had read that the picture may not reflect the actual color with the GLASS screen. When I brought the phone in, they assured me that they Only use a NEW High Quality LCD Display Touch Screen Digitizer Assembly Replacement for iPhone 7. They repaired it quickly, I came to get it, and I was immediately disappointed! The Home Screen The Home Screen picture did not reflect the actual color and displayed poor, blurred, quality as if it was a glass screen! When I got home, encountered difficulties several times with the Touch Features. I have to press hard or lick my finger to move an item in an area. Also, often the whole screen freezes to where I cant do anything but turn the phone off and on again for it to work again. Then I saw that your warranty stated: Defective Parts are a common issue in this type of business.
I sent 2 emails, with no response! I called and was told that they use REFURBISHED products, even though they SAID they use NEW. Alexander, General Mgr, was to call me, left msg, and never called again. Due to their unprofessional Management, refurbished products, and unreliable service, I brought my phone back. Now 5 days later, the credit still hasnt shown up on my credit card!
Intook my phone to Magic Wireless, at Hacks Cross and Lawrence, *******, they said my digital screen was damaged too! They used NEW Screens and replaced both screens for $85.00 plus tax and its working GREAT!