Thumbnail of user ginniec1

Ginnie C.

Contributor Level

Total Points
80

1 Review by Ginnie

  • Reservations.com

10/17/16

***DO NOT USE RESERVATIONS.COM***
This site is a total scam, I wanted to give it "0" stars but the review site will not allow me.
When you book a hotel with Reservation.com, It does not show you anywhere that the price is in USD until you've reserved your hotel.
I am also in Canada so the FX difference also hit me hard. It also does not say anywhere that the reservation is non-refundable until you after you've cancelled the reservation. I booked and cancelled a hotel 2 weeks in advance, the hotel would have had plenty of time to re-book the room and plus I cancelled it well in advance! The business practice here is extremely unethical, they pretty much robbed $430 CAD from me.
I received no goods or services, and was not even given a warning that reservation would be un-refundable until after you confirm that you want to cancel your booking. They could have at least allowed the customer to have a credit for future booking. It is completely unethical.

Ginnie hasn’t received any votes.

Ginnie hasn’t received any thanks yous.

Ginnie doesn’t have any fans yet.

Ginnie isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user cathyg571
5/3/24

Easy to book with, but know I know why they needed all of my credit card info, called back the...

Thumbnail of user betht375
4/30/24

Unable to change or cancel a reservation (for 5/24/24) I made for a visiting instructor, even...