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Spirit Halloween used to put out great merchandise, but these days it's turned into nothing more than crap. I purchase from them a lot, but that will stop from here on out. I own over 150 animatronics. More than 75 came from spirit. 5 items that I bought last year and used in halloween night only no longer work. And they say they are out of replacement parts. 3 of the items I ordered this year have quit working. One was delivered broken. Save yourself some despair and order from companies that care about their customers and the products.
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I purchased a costume early October 2023 and Spirit Halloween sent me a Xlarge when I ordered a...
I ordered costumes for my kids in early October, they never shipped them out. I contacted guest...
Good afternoon, We are sorry to hear about your experience. Your feedback is important as we are always striving to improve our guest experience. Thank you for bringing this to our attention! Please reach out to us privately at guestservices@spirithalloween.com with your contact information, so that we are able to forward that on to the appropriate department for further assistance. We again apologize for your experience and look forward to hearing back from you.