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Gina M.

Contributor Level

Total Points
84

1 Review by Gina

  • Eventbrite

8/28/16

Never did I receive an invite after the company paid over $5K for Evenbrite's services.
I sent an email to their support email address and received this in return:
Eventbrite Support <*******@eventbrite.com>
Aug 27 (1 day ago)
To me
Hi there,

Our support team no longer checks this inbox, so we havent received your message!

To get in touch with us, please visit eventbrite.com/contact-us.

This short form ensures your message gets to the right team fast.

You can also check out our recently redesigned help center for step-by-step tutorials and videos: eventbrite.com/support.

We look forward to helping you out,

The Eventbrite Customer Experience Team

THEN, I went where they directed me to find I could not post my question/problem without a URL address for the invite - - WHICH I DID NOT HAVE -which was the entire problem- AND COULD NOT PASTE, so could not report my problem to receive the invitation for the second time! Fast forward a half hour, -since MY time is CLEARLY not valuable to these JERKS, - I posted the issue on their FB page... the only access I could find to try to remedy the problem -for a third time. Guess what? Not only did I get no reply/assistance, now, I have discovered that they blocked me from their FB page! Class act!
Below, please find what I put on their page, which obviously they did not care to respond to. The fact that this company collects THOUSANDS OF DOLLARS to NOT invite the people they were hired to invite, then slaps an innocent person who is inquiring about it around - ignore, force to color between their lines in order to send a question within such restrictions a question cannot even get sent... are you kidding me? I smell class action lawsuits any moment against these shysters!

Gina Has Earned 4 Votes

Gina M.'s review of Eventbrite earned 4 Very Helpful votes

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