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There's a reason why Amazon is winning this online race. The lack of effort by sites like Ikea.com is why. If ikea wishes to remain strictly brick and mortar, just claim it and leave online shopping to those who wish to tackle it.
The site is lazy, clunky and I can NEVER EVER log onto my account, no matter what I do. One spends hours shopping and picking items listed as available only for half the items to be knocked out the E-cart because the item is not actually available.
The customer service SUCKS, we're talking even for bot service.
They need to get their act together or leave the online market.
Tip for consumers:
Go to their brick and mortar store. Their online experience sucks.
Products used:
Glass jars with lids
Gina L.'s review of IKEA earned a Very Helpful vote
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