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Ordered a custom item on 12/4. It was to ship on 12/19. Emailed 12/19 as shipping said in process. They followed up on 12/20 saying they were looking into it and would get back to me ASAP. I emailed 12/21 saying I hadn't received any further update. It is now 12/23 and still no response. Will not order from them again.
Gina C.'s review of UncommonGoods earned a Very Helpful vote
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So I used to buy from this site - used to. Last order, the snuck in a "perks" membership. By the...
Ordered the smallest thing and came in a huge box with another huge box inside WITH PAPER. The...
We're so sorry that our communication with you was so poor. We'd like to take a look at your order to make sure that, first and foremost, you received your item, and also to ensure that we've posted any and all credits/compensation you are owed. We can be reached at help@uncommongoods.com and we're looking forward to your email!