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Gilly C.

Contributor Level

Total Points
162

2 Reviews by Gilly

  • TicketmasterUK

1/9/22

Ordered tickets for Wicked in London for 27th December, event was cancelled on the 24th December due to covid which is fair enough.

15 days later no communication around refund and even worse there is no way to contact them via phone, email or live chat.

There website is specifically designed to restrict your ability to contact them around cancellations.

Even a standard email to explain how long a refund would take would be useful.

Totally unacceptable to blank customers who are waiting for refunds amounting to hundreds of pounds

Absolute disgrace

  • TravelUp

12/22/21

Horrible company.

Won't refund Holidays booked during covid.

Hiding behind you cancelled of ure own free will. Yes I did whilst the world was in turmoil...

Do not go near this company, shower of charlatans.

You've been warned...

Service
Value
Shipping
Returns
Quality

Gilly Has Earned 2 Votes

Gilly C.'s review of TicketmasterUK earned 2 Very Helpful votes

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