Pinni, customer service supervisor resolved issue and will refund cost of damaged products with no other stipulations or effort on my end. I am pleased with the outcome and Pinni was very helpful.
This is Pinni from Lightinthebox. I am glad to help. After review your case, i had conducted ticketId=13514535 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
Gigii Has Earned 7 Votes
Gigii S.'s review of LightInTheBox earned a Well Said vote
Gigii S.'s review of LightInTheBox earned 6 Very Helpful votes
This is Pinni from Lightinthebox. I am glad to help. After review your case, i had conducted ticketId=13514535 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.