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ggggg v.

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Contributor Level

Total Points
80

1 Review by ggggg

  • healthcare.gov

1/5/21

After 8 months with affordable, decent health coverage through the program, I tried to re-enroll. The website directed me to apply for my state's Medicaid program, which I did. I was accepted, and so figured that, as explained in the Healthcare.gov notices I'd received, I would no longer have insurance through them after Dec. 31. No problem, since I now had Medicaid. However, they sent me re-enrollment emails anyway, and I went through the process to see what was going on. Would they still want to offer me the same coverage with subsidies that made my bill only $148 per month? Well, I found out that there would be no subsidies for me going forward, so I would be paying over $900 per month for insurance I didn't even need. I let it go. Then, yesterday, I got a notice that $185 was taken from my account to pay for another insurance premium. I called my insurance company and they said that I was automatically re-enrolled, based upon info from the Marketplace. I called the customer service line at healthcare.gov, and they said that the onus had been on ME to let them know that I wasn't continuing. This AFTER they had told me in no uncertain terms that re-enrollment and coverage ended Dec. 31. Moral of the story: Make sure to alert them if you do not intend to re-enroll after the end of the year. They are not accountable in any way, and will bleed you dry without reason. The only reason I gave them 2 stars is that the coverage was, for that one year, both affordable and useful.

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