Gerri C.

Ashley Furniture has the worst customer service I have ever seen. They do not answer or return phone calls. I called multiple times and sat on hold for 15 minutes until it required me to leave a message. I spent 2 hours on the instant message and nobody ever came on to address my concern. I also emailed multiple times and nothing. This was after I spent $7,000 at their establishment located at 1773 S 300 W, Salt Lake City, UT *******. I will never return and I wish I had listened to the multiple people who told me not to go there. Also, when I left to consider making a purchase the salesman was visibly angry with me and when I returned to make the purchase he stormed away towards the back of the store and I had to run to keep up, following behind him. I would think a salesman would walk side-by-side and show respect to their customers. I was so shocked I didn't know what to do. I will never allow myself to be treated that way again and I will definitely spread the word. I also found the exact same items at a lower price elsewhere.