At one time VRBO was a great service to both renter and owner but their "Service Fee" has undermined their program. Whoever thought it up should be fired. Yes, an immediate fee increase for them but a long term disaster. So many I have referred will no longer book with them on principle. The "Service Fee" offers NO SERVICE to a renter and is easily seen as a get rich quick scheme... shame on the management. People do not appreciate being taken for a fool. Hoping a competitor will offer the same service... without the fee.