I enjoy what I buy from the site and the prices, but one recent order gave me shipped me the wrong headphones I ordered and those headphones were already popped and sound quality was horrible.
We are sorry to hear that you received different items. Please send us the order number so that we can check the order details and see how we can assist you in resolving the issue.
Please do not hesitate to contact us through the following link if you have any questions: http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs or send an email to customer-support@dhgate.com.
Hi Gerardo,
We are sorry to hear that you received different items. Please send us the order number so that we can check the order details and see how we can assist you in resolving the issue.
Please do not hesitate to contact us through the following link if you have any questions: http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs or send an email to customer-support@dhgate.com.
Regards,
Sil
Customer Service Center
DHgate.com